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10% OFF MIXED DOZENS

Discount Code is:
DOZEN10

Support

  • Covid-19 Restrictions
  • Bookings / Tastings
  • Refund Policy
  • Ordering
  • Promotions
  • Payment 
COVID-19 Restrictions
Covid-19 Has impacted many families and business over 2020 and will continue to do so in the future.
We are adhering to Public Health Guidelines in our cellar door.

  • Increased cleaning / sanitising of high contact points
  • Keeping records of all persons / groups who stay in the cellar door for an extended period of time (Tasting)
The largest impact to customers currently is that our Cellar Door Capacity is now  35 People meaning we can no longer accept large bookings as we traditionally have done.

Bookings / Tastings
 You are encouraged to book (over the phone 0885 622 580) if you have a group of more than 4 people and the maximum number of people in any 1 group is 8 people.

Tasting fee of $5 applies to all customers.

Refund Policy

We do not give refunds for change of mind or mistakes in ordering through the website.

Ordering

We hope you will enjoy your shopping experience with Chateau Dorrien. If you are new to our website, here are some tips on how to shop:

Firstly, register

Why do I have to register?

To order wine online, it is a requirement for us to record who ordered what, delivered to where and when tnhis is achieved by you creating an account. This is to help prevent sales to minors and to help us make your shopping experience as easy as possible.

How to register?

Click on “Register” and follow the guidelines. You will need to input your name, email address, contact telephone number, address, and password.

Your details are kept on a secure server and will never be given out to any third parties.

You can change your details at any time by logging on to our website and going to the "My Account" section.

If you forget your password, go to the "My Account" area on the website and you will see a button for “Forgotten Password”. Click on it and follow the instructions.

Promotions

10% discount is applicable to full bottle price for purchases of 1 case (12 bottles) or more. 

15% discount is available to Newsletter subscribers on their first order (code is required and will be sent 1 day after subscription to the newsletter)

Newsletter Specials change once every month or 2 and can be specials on specific wines/forts/meads or mixed products.

We accept the following payment types:
  • Paypal
  • PayPal is designed from the ground up to be a safer way to send money online. PayPal doesn’t expose or sell your financial information to merchants.

  • Credit Cards ( Visa and Master Card ) *Temporarily unavailable

By subscribing to our mailing list you will always be update with the latest news from us.

Chateau Dorrien

Age Verification

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