Shopping Policies

Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.

We hope you will enjoy your shopping experience with Chateau Dorrien. If you are new to our website, here are some tips on how to shop:

Firstly, register

 Why do I have to register?

To order wine online, it is necessary for you to register and create an account. This helps us make your shopping experience as easy as possible.

You will then be able to access your order history through the "My Account" area of the site so that you can always remember that bottle of wine your really enjoyed. You will also be able to change your personal details such as delivery address and password.

How to register?

Click on “Register” and follow the guidelines. You will need to input your name, email address, contact telephone number, address, and password.

Your details are kept on a secure server and will never be given out to any third parties.

You can change your details at any time by logging on to our website and going to the "My Account" section.

If you forget your password, go to the "My Account" area on the website and you will see a button for “Forgotten Password”. Click on it and follow the instructions.

Payment, Pricing & Promotions

10% discount is applicable to full bottle price for purchases of 1 case (12 bottles) or more. Discount is applicable to straight cases of the same wine only.

We accept the following payment types:
  • Paypal
    PayPal is designed from the ground up to be a safer way to send money online. PayPal doesn’t expose or sell your financial information to merchants.
  • Money Order and Cheque ( Wine will be shipped only after we receive payment )
  • Direct Deposit ( Wine will be shipped only after we have confirmation about deposit )
  • Credit Cards ( Visa and Master Card )

Barossa Valley Discount Wines

Purchase 12 bottles or more with mixed wines to be eligible for discount.

Discount Code is: DOZEN10